Subscription means convenience
A subscription gives you a hassle-free shopping experience, with regular package deliveries that also save you tons of money
How does the subscription work
Choose your favourite products
Decide which nicotine pouches you want, choose your favourite flavour and nicotine strength. Receive your monthly dose of Lumi regularly and forget about remembering. Your subscription is full of flexibility and comfort - from now on, we take care of your supplies.
We do the rest
Once you make your initial subscription purchase, all future orders will be automatically processed, and you will receive information about each upcoming package. Sit back, relax, and enjoy the savings. On average, our clients save over £500 per year!
Edit, pause or cancel
Have your needs changed? You can easily modify, add, or remove any product from your subscription through your account page. Additionally, you have the flexibility to adjust the shipping address and/or delivery date, or choose to unsubscribe altogether.
FAQ - FREQUENTLY ASKED QUESTIONS
What are you interested in?
Subscription
Our subscription offer allows you to receive regular shipments of our Lumi nicotine pouches at a discounted price. You can choose the quantity of pouches you’d like to receive every month. By subscribing, you can enjoy the convenience of automatic deliveries without the need to manually reorder each time.
Yes, you can modify or cancel your subscription at any time. We understand that your needs may change, so we’ve made it easy to adjust your subscription preferences. Simply log into your account and make the necessary changes. Please note that modifications or cancellations should be made before the next scheduled shipment.
To manage your subscription, log into your account on our website. From there, you can update your shipping address, change your payment information, and view past orders. If you need any assistance, our customer support team is ready to help.
Yes, you can skip a delivery if you have enough pouches to last you until the next scheduled shipment. Simply log into your account and navigate to your subscription settings. From there, you can choose to skip the next delivery. This option allows you to maintain control over your deliveries based on your individual needs.
10 days before every renewal you will receive an email from us with an option to add products to your next shipment. Or you log in to your account and add what you need to your next shipment.
There is no minimum subscription duration. You have the flexibility to choose how long you’d like to subscribe. You can cancel your subscription at any time without any penalties or additional fees. Please notice that you cannot cancel a subscription for a package that has already been shipped by us, you can easily cancel the next one.
Subscribing to our nicotine pouches offers several benefits. Firstly, you’ll receive a discounted price compared to one-time purchases. Secondly, you’ll have the convenience of automatic deliveries, ensuring you never run out of your favourite pouches. Lastly, by subscribing, you’ll have access to exclusive promotions and early product releases.
No! Shipping is always included in the product price.
